Frequently Asked Questions

Please read our FAQ before sending us a message.

Orders over the £25.00 value will benefit from free UK postage. 

Our Website is linked securely to PayPals on site and off site payment gateway, allowing our wonderful customers fast, secure flexibility using all card providers. 

All our items are sent out Royal Mail FIRST CLASS from processing.
Order processing is typically the next working day and sent.

We cannot control how long it takes Royal Mail to deliver our goods, though usually its one to two days.

Our payment gateway is completely secure, being managed by PayPal. We do not store your details. 

Once an order is placed, you will receive a confirmation (Please check your junk if it doesn’t arrive within an hour) 

From here, a member of our processing team will update your order, through the steps. You will be notified of each step, including when we ship it. 


All orders receive full Tax & VAT invoices, which are automatically generated, emailed to you and stored within your online account with us (subject to your registration on checkout)

Send us an email

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